Expertise in End of Life Care,
Specialist in Workforce Training and Support

Gentle Dusk is a socially-minded organisation raising awareness of the importance of end of life care planning. Through our training courses, workshops and support services, we aim to bring as much compassion as possible to death, dying and bereavement.

We also help professionals working in these sensitive environments by offering opportunities to share their experience in supportive settings where they have space for learning and experiencing evidence based wellbeing techniques and tools to help them to process their emotional stresses.

Gentle Dusk About Us Intro

What We Do

Gentle Dusk works with individuals, the NHS, private and voluntary sectors across the UK and Europe.

We offer a range of training courses for health and social care professionals, and for the general public to gain skills and confidence initiating difficult conversations around death, dying and bereavement.

We offer support in the practicalities of end of life care planning and a wide range of free resources.

Gentle Dusk What We Do Image

Our bespoke workshops can help institutions strengthen the resources and support they offer to their staff, clients and wider networks.

Gentle Dusk also hosts regular events, including retreats, bereavement walks and get togethers, Death Cafés and much more. Open conversation about death, dying and bereavement, with some tea and cake, can help us all to think about the kind of life we want – as well as our end of life wishes.

Our Team

We are team of specialist staff with a range of experiences from service improvement through to training, counselling, project management and communications. We share a commitment to improving the resources, training and support available in the UK and Europe for issues relating to end of life care, bereavement and wellbeing.

Mireille Herbert Hayden
Mireille Herbert HaydenFounder – Director

Mireille Herbert Hayden founded Gentle Dusk in 2011, bringing over 20 years of experience in developing end-of-life and palliative care services. With a background as a Health Psychologist, Mireille has worked across the NHS, care homes, hospices, and third-sector organizations, shaping compassionate and effective care systems for both patients and their families.

Mireille is passionate about empowering individuals and professionals to approach challenging conversations with confidence and compassion. She designs and delivers tailored training programs, workshops, and retreats that integrate psychological insights with practical skills. Her unique approach blends psychological expertise, healthcare experience, and frontline support techniques, offering tools to develop serenity and navigate life’s most difficult moments.

A key area of Mireille’s work is the development of programs designed to cultivate serenity in both professional and personal settings. Drawing on her extensive knowledge of psychology and evidence-based practices as well as personal experience, she creates frameworks that help individuals and organisations build emotional resilience, mindfulness, and inner calm. These programs are grounded in scientific principles, drawing from cognitive-behavioral techniques, mindfulness-based approaches, acceptance commitment therapy and positive psychology, all aimed at fostering peace, well-being, and emotional clarity.

Throughout her career, Mireille has created specialised training programs for organisations such as the NHS, St. Christopher’s Hospice, Hospice UK, and various charities and private entities, equipping them with the tools to improve end-of-life care.

In addition to her training work, Mireille is a trusted expert in end-of-life care and bereavement, contributing her knowledge to television, print, and academic journals. Her insights have been featured in major media outlets, including BBC News Worldwide, BBC Ideas, Sky News, Arte, New Scientist Magazine, BBC Radio, and various local newspapers and magazines.

Lokeshvara
LokeshvaraFacilitator, Retreat Leader
For 25 years Lokeshvara has worked within a global Buddhist community dedicated to fostering friendship, collaboration, and ethical leadership. Serving in diverse roles as trustee, chairman, director, and teacher—he has contributed to the growth and stability of mid-sized charities, both locally and internationally. From 2014 to 2022, Lokeshvara held the international role of Order Convenor, supporting the welfare of 2,500 ordained members across 30 countries, often traveling globally to provide guidance and support.

Before his work in the Buddhist community, Lokeshvara gained experience as an international conflict analyst with International Alert in London and the UNHCR in Geneva. He began his career as a graduate trainee at the BBC in London, building a foundation in communication and organizational insight.

Academically, Lokeshvara holds an MA in International Conflict Analysis and a BA in Politics and International Relations from the University of Kent. He is professionally trained in mediation, Non-Violent Communication, and restorative processes, complemented by mentoring qualifications from the Prince’s Trust and Leeds Metropolitan University.

Known for his ability to navigate complexity with clarity, Jeremy combines financial literacy, cross-cultural sensitivity, and a deep commitment to values-driven leadership. He now seeks to bring his wealth of experience to a purpose-led organisation beyond the Buddhist community.

Olivier Delclos
Olivier DelclosSpeaker, Facilitator
Olivier is an inquisitive and lifelong learner, always eager to explore ideas and experiences. As a self-employed professional, he leads a nomadic lifestyle, living abroad most of the time. Guided by his desires and inspirations, he embraces opportunities that allow him to immerse himself in diverse cultures. Wherever he goes he encounters the same realisation: there is no single path to truth or a universal guide to living well. Everyone does the best they can with what they have. This perspective fosters humility, tolerance and personal growth – values Olivier frequently shares in his work as a speaker and facilitator
Sarah Kessler
Sarah KesslerCommunication and Engagement Specialist Advisor
Sarah is a journalist by training, with a background in global health communications and partnerships. Sarah came to Gentle Dusk via her mum, a volunteer advance care planner who showed her that conversations about end of life so often improve day-to-day living.

Associates and Volunteers

In addition, we have a selection of Gentle Dusk associates and volunteers to help in the wide range of Partnerships and Projects we are involved in. The Gentle Dusk associates and volunteers have been carefully selected for their personal and professional qualities. They come from a variety of backgrounds and have a range of experiences from service improvement through to training and counselling. They all have in common a commitment to improving the quality of care of those affected by all the issues relating to death, dying and end of life care.

Our Partners

Partnership is at the heart of Gentle Dusk’s approach. We believe that it is a privilege to be able to support and discuss sensitive topics, and our partnerships always begin with listening, transparency and a commitment to collaboration.

Here are some of the organisations we work with. Click below on each Partners Company Logo to learn more about how these partnerships are helping to meet individuals’, communities’ and workforce’ specific needs.

Centre Hospitalier Saint Sever Logo
Logo Memorial Woodlands
Logo Macmillan Cancer Support
Logo St Christophers
Logo Wellcome Collection
Logo Age UK
Logo Hospice UK
Centre Hospitalier Saint Sever Logo

Saint Sever palliative care team approached Gentle Dusk to deliver their Life, Death and Serenity day for the whole palliative care team as well as a conference on advance care planning for professionals working in end of life care in south west France.

Logo Memorial Woodlands

Memorial Woodlands approached Gentle Dusk in 2019 after their staff had attended the Gentle Dusk Future Matters training. Initially commissioned to develop and deliver a lecture on Talking about Dying, Gentle Dusk now runs a series of training, seminar and events on end of life care, end of life care planning and bereavement. These events are then offered for free to local health, social care and community professionals as well as members of the public.

“Mireille of Gentle Dusk has led the training at Memorial Woodlands for over two years and has provided an excellent service and is a pleasure to work with.”
Christopher Hiatt Baker, Director, Memorial Woodlands
Logo Macmillan Cancer Support

Macmillan and Gentle Dusk have joined forces to deliver the Future Matters service to cancer patients in Haringey. Information and support is made available to cancer patients around holistic needs assessment and end of life care planning. Webinars, professional briefings, death café’s and one to one appointments are being delivered to support end of life care conversations and advance care planning.

Logo St Christophers

St Christopher’s were keen to set up a service to support the local community around conversations about death, dying and bereavement. Gentle Dusk supported St Christophers to implement a service similar to Future Matters and offered them advice on strategic and implementations plans, recruitment, advertising and monitoring. Gentle Dusk also delivered their Future Matters training to the team and project volunteers. Evaluation of the learning evidenced that the volunteers had gained confidence through the programme.

Gentle Dusk are good partners to work with, the quality of education delivery and materials is high, with good outcomes for the volunteers and our organisation.”
Ruth Sheridan, Director of Supportive Care, St Christopher’s hospice
Logo Wellcome Collection

Gentle Dusk and Wellcome Collection collaborated on running a series of death café’s to support visitors to talk freely about death, dying and bereavement. Gentle Dusk and their team of Death Café facilitators supported participants to discuss end of life in a friendly, informal and supported way.

The feedback was excellent and incredibly positive.

“It exceeded my expectations, which were high. Other people’s views/perspectives were both fascinating and helpful”

“Positive experience of being welcomed and open-minds”

“This was extremely helpful, especially since I’m still dealing with heavy grief. The people in my group were just amazing”

“Such a supportive environment, a reassuring facilitator”

Logo Age UK

Age UK Islington (AUKI) was a Future Matters service delivery partner in Islington from 2013 to 2024.

Gentle Dusk trained AUKI volunteers to support more than 200 Islington residents a year in completing an advance care plan or setting up Lasting Powers of Attorney. Together we developed free resources and hosted events tailored to the needs of the Islington community.

“Although relatively new to Age UK Islington and joining at a time that was both challenging and immensely inspiring, one of the areas I was keen to understand better was the Future Matters service, run in partnership with Gentle Dusk. I was greatly impressed with the innovative and flexible approach both the staff and volunteers adopted in delivering both end of life support and future planning. Together, Age UK Islington and Gentle Dusk were able to provide clients, carers and professionals with a range of educational and informative workshops on subjects such as Lasting Power of Attorney and Coordinate My Care, alongside the one to one client support to put together plans for the future. I look forward to continuing the long-established partnership.”
Sally Miller Chief Executive, Age UK Islington
Logo Hospice UK

As part of their Compassionate Employers programme, Hospice UK commissioned Gentle Dusk to develop a series of training workshops and webinars about Bereavement, Caring and Terminal Illness. They were then delivered by the Gentle Dusk’s senior team to businesses across the UK.

“Mireille Hayden has in-depth knowledge about the topic of death, dying and bereavement.  She is solution orientated and has worked collaboratively with Hospice UK to develop our bereavement workshops. She is passionate about the subject matter. During our Bereavement workshops she has delivered a wonderful balance of theory and practical advice as well as draw on her clinical experience to engage compassionately with workshop attendees”
Michelle Jardine, Compassionate Employers Programme Manager, Hospice UK